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Work with us and we'll give you the tools to optimise your Hospitality Operation's customer experience

Operational Management & Sustainability

We focus on the current economic situation and provide the tools to improve business for your establishment. With our insider knowledge we will create an operational analysis for your business.

Many businesses base their decisions on assumptions.

 

  • We use a systematic fact-based review of your business, to identify areas that need improvement. 

  • We look at your customers and their buying pattern. 

  • We make accountability a priority so you don't loose valuable information when key people leave your business.

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​A systematic approach will give you a strong advantage

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  • Better sensitivity to changes in market landscapes.

  • Good data makes you less vulnerable to changes in senior staff, even if you still depend on your staff's experience.

  • Reliable information is available and can be quantified.

  • You can be proactive and more cost and service driven, which makes you strong in accountability.

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How do we help you to set up systems? 

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Your business is always at the center of any conversation, and together we will look at:

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  • Your product - What makes your business unique?     

  • Your processes - Potential improvements to your strategy?

  • People - Who are your guests and your team?    

  • Profit - Expected results

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Operational audits/analysis

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  • We analyse your Food & Beverage operations (including kitchen) to identify opportunities. 

 

Evaluation, improvement and streamline business efficiency

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  • We analyse the efficiency of all aspects in Food & Beverage businesses - front and back of house - by structuring the relevant department and implementing cost savings


 

Kitchen specific tasks

Menu design, menu development and menu engineering

 

  • You don’t have the confidence to walk into your own kitchen? 

  • How is the dynamics between FOH and BOH?

 

If you’re not a chef, Otmar will help you to understand kitchen processes and how to build a good relationship with your kitchen team. 

 

Or maybe you need to give your chefs a boost and help them to establish or improve the food cost!

 

Our menu engineering kitchen cost control program will help you and your team.

 

Improve food cost efficiency

  • Reduce food waste

  • Increase your business profitability

  • Improve sustainability in your kitchen

  • Check your kitchen's productivity

  • Ensure consistency for the guests

 

Contact us for specific requirements

 

Email or call to set up an appointment and I am happy to answer any questions you might have and do my best to accommodate almost any schedule.

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